Deposit and Cancellation Fee:
As the economy recovers and our business becomes busier, we are aligning ourselves with the vast majority of the Beauty Industry and so going forward all bookings will only be confirmed on receipt of a deposit.
Your deposit is fully refundable, however in line with the industry protocol we reserve the right to deduct a cancellation fee from your deposit prior to the release of the balance ( such balance will only be refunded to the original payment card).
In compliance with consumer law any such cancellation fees will be reflective of the losses incurred by the business where we are unable to re-sell your appointment. We will make every effort to minimize our losses by re - marketing the appointment on our social media and to anyone on a wait list.
Our cancellation fees work on a sliding scale as follow:
* More than 72 Hours prior to your appointment - No Charge
* Between 48-72 Hours 50% of your appointment cost/ it applies when you buy a course of treatments
* Under 48 Hours 100% of your appointment cost
K – Beauty & Aesthetics has the right not to refund for any services offered. We do not accept any products for return due to health and protection or hygienic reasons.
However, we do fix any problem that occurs to satisfy both parties.
By proceeding to make a booking you are confirming that you have read, understood, and accept these terms.